ICBC Approved Rehabilitation
We’re an ICBC-approved clinic in Burnaby offering direct billing for Physiotherapy, Massage Therapy, Chiropractic Care, Acupuncture, and Counselling — so there are no user fees or out-of-pocket costs once your claim is approved.
Book your ICBC Initial Assessment with us today!
Recover from injuries sustained in your motor vehicle accident.
What you can expect:
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Our Burnaby team work from the same plan and share notes as you progress. Care moves with you, from hands on pain relief early to active strength and movement work as you recover.
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You pay nothing out of pocket. No top up charges on top of your ICBC coverage with a valid ICBC Claim Number.
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We bill ICBC for you. No invoices to submit, no reimbursement to chase.
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Our clinic located in Burnaby offers the following ICBC approved services: Physiotherapy, Chiropractic, Massage Therapy, Acupuncture, Kinesiology(Active Rehab), and Virtual Counselling.
Pre Approved ICBC Sessions
For the first 12 weeks after your crash, you have pre-approved coverage for a variety of treatments to help you recover. Sessions are available with an eligible ICBC Claim Number.
Physiotherapy
25 sessions covered
Chiropractic
25 sessions covered
Massage Therapy
12 sessions covered
Acupuncture
12 sessions covered
Kinesiology
12 sessions covered
Virtual Counselling
12 sessions covered
ICBC Services Available
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![Our physiotherapists at Polygon Health in Burnaby provide personalized treatment plans to help you recover from injuries, improve mobility, and reduce pain.]()
Physiotherapy
Physiotherapy in Burnaby offering assessment, personalized care, and treatment to reduce pain, restore mobility, and support recovery from injuries while improving movement and performance.
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![Our registered massage therapists at Polygon Health in Burnaby offer deep tissue, sports, and relaxation massage to relieve tension and support your recovery.]()
Massage Therapy
Massage therapy at our Burnaby clinic relieves pain, reduces tension, and improves mobility. Personalized treatments support recovery, ease stress, and promote overall wellness.
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![Our chiropractors at Polygon Health in Burnaby provides safe and effective spinal adjustments to relieve back pain, neck pain, headaches, and mobility issues.]()
Chiropractic Care
Chiropractic care in Burnaby provides hands-on spinal adjustments to treat back pain, neck pain, headaches, and joint issues. Relieve pain, improve posture and mobility, and support long-term wellness.
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![Experience gentle, targeted care from certified acupuncture practitioners providing high‑quality Burnaby acupuncture services at Polygon Health.]()
Acupuncture
Acupuncture uses needles to stimulate points on the body and promote natural healing. At our Burnaby clinic, treatments may include acupuncture, cupping, and other Eastern medicine techniques to relieve pain, reduce stress, and restore balance.
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![virtual counselling at Polygon Health with Guneet Brar]()
Virtual Counselling
Counselling provides confidential, evidence-based support to help you navigate stress, anxiety, depression, burnout, relationship challenges, grief, life transitions, and sleep concerns. Offered virtually (online only) through our Burnaby clinic with our licensed counsellor.
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![Kinesiologist provide ICBC Active Rehab services in Burnaby]()
Kinesiology
Kinesiology (Active Rehab) in Burnaby using guided exercise and personalized programming to rebuild strength, restore confident movement, and carry your recovery from injury through to lasting performance.
FAQs
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ICBC provides coverage for a range of healthcare services after a motor vehicle accident, including:
Physiotherapy
Registered Massage Therapy (RMT)
Kinesiology
Chiropractic Care
Acupuncture
Counselling
All approved ICBC claims are directly billed through our clinic — there are no user fees or out-of-pocket costs for covered sessions.
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ICBC automatically pre-approves a set number of treatments within the first 12 weeks of your accident date:
Physiotherapy: 25 sessions
Massage Therapy: 12 sessions
Chiropractic: 25 sessions
Acupuncture: 12 sessions
Counselling: 12 sessions
If you need additional sessions after this period, your practitioner can submit a treatment extension request to ICBC on your behalf.
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No — there are no user fees or additional costs once your claim is approved. Your treatments are fully covered under ICBC’s rate agreement.
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No, a doctor’s referral is not required to begin treatment under an active ICBC claim. However, if your claim is older than 12 weeks or you’ve exhausted your initial sessions, a doctor’s note can support your extension request.
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No — once your claim is approved, ICBC is billed directly for eligible services. There are no upfront payments or user fees.
If your claim is still pending, we’ll guide you on next steps and help verify your approval before treatment begins.
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Yes — you can receive multiple types of ICBC-approved treatments (for example, Physiotherapy and Massage Therapy) as part of your recovery plan.
However, ICBC only covers one session per service type per day.
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Yes. You have the right to choose your healthcare provider. If you’d like to continue your care at Polygon Health Burnaby, simply provide us your ICBC claim number and date of accident through email at info@polygonhealth.ca or call 604-359-1040
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No — ICBC must be billed first for all accident-related injuries. Extended health coverage can only be used for services not related to your ICBC claim.
