We’re an ICBC-approved clinic in Burnaby offering direct billing for Physiotherapy, Massage Therapy, Chiropractic Care, Acupuncture, and Counselling — so there are no user fees or out-of-pocket costs once your claim is approved.
Book your ICBC Initial Assessment with us today!
ICBC Approved Rehabilitation
Recover from injuries sustained in your motor vehicle accident.
What you can expect:
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Our Burnaby team work from the same plan and share notes as you progress. Care moves with you, from hands on pain relief early to active strength and movement work as you recover.
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You pay nothing out of pocket. No top up charges on top of your ICBC coverage with a valid ICBC Claim Number.
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We bill ICBC for you. No invoices to submit, no reimbursement to chase.
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Our clinic located in Burnaby offers the following ICBC approved services: Physiotherapy, Chiropractic, Massage Therapy, Acupuncture, Kinesiology(Active Rehab), and Virtual Counselling.
ICBC Services Available
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Physiotherapy
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
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Registered Massage Therapy
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
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Chiropractic Care
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
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Acupuncture
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.
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Virtual Counselling
Description goes here -
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Kinesiology (Active Rehab)
Description goes here
Pre Approved ICBC Sessions
For the first 12 weeks after your crash, you have pre-approved coverage for a variety of treatments to help you recover. Sessions are available with an eligible ICBC Claim Number.
Physiotherapy
25 sessions covered
Chiropractic
25 sessions covered
Massage Therapy
12 sessions covered
Acupuncture
12 sessions covered
Kinesiology
12 sessions covered
Virtual Counselling
12 sessions covered
FAQs
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ICBC provides coverage for a range of healthcare services after a motor vehicle accident, including:
Physiotherapy
Registered Massage Therapy (RMT)
Chiropractic Care
Acupuncture
Counselling
All approved ICBC claims are directly billed through our clinic — there are no user fees or out-of-pocket costs for covered sessions.
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ICBC automatically pre-approves a set number of treatments within the first 12 weeks of your accident date:
Physiotherapy: 25 sessions
Massage Therapy: 12 sessions
Chiropractic: 25 sessions
Acupuncture: 12 sessions
Counselling: 12 sessions
If you need additional sessions after this period, your practitioner can submit a treatment extension request to ICBC on your behalf.
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No — there are no user fees or additional costs once your claim is approved. Your treatments are fully covered under ICBC’s rate agreement.
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No, a doctor’s referral is not required to begin treatment under an active ICBC claim. However, if your claim is older than 12 weeks or you’ve exhausted your initial sessions, a doctor’s note can support your extension request.
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No — once your claim is approved, ICBC is billed directly for eligible services. There are no upfront payments or user fees.
If your claim is still pending, we’ll guide you on next steps and help verify your approval before treatment begins.
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Yes — you can receive multiple types of ICBC-approved treatments (for example, Physiotherapy and Massage Therapy) as part of your recovery plan.
However, ICBC only covers one session per service type per day.
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Yes. You have the right to choose your healthcare provider. If you’d like to continue your care at Polygon Health Burnaby, simply provide us your ICBC claim number and date of accident through email at info@polygonhealth.ca or call 604-359-1040
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No — ICBC must be billed first for all accident-related injuries. Extended health coverage can only be used for services not related to your ICBC claim.
